Shipping Policy

Effective Date: January 4, 2025
Website: https://greenhato.net/
Contact Information:
Street: 682 W Sunnyside Ln, Thermopolis, Wyoming (WY), United States
Phone Number: (307) 864-2661
Email: info@greenhato.net

Greenhato is committed to delivering your order in a timely and secure manner. Our shipping policy outlines the details regarding shipping costs, delivery times, and restrictions.

1. Shipping Methods and Costs

We offer various shipping options to suit your needs. Shipping costs are calculated based on the weight of the items in your order and the delivery destination. The available shipping methods will be shown during checkout.

2. Processing Time

Orders are processed and shipped within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. Delivery times may vary based on the chosen shipping method and destination.

3. Shipping Restrictions

We currently ship to U.S. addresses and select international locations. For international orders, any applicable customs duties or taxes are the responsibility of the buyer.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, where available. You can use this to monitor your order’s progress.

5. Shipping Delays

While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances or third-party carriers. Greenhato is not responsible for any shipping delays that are outside of our control.

6. Lost or Damaged Items

If your item is lost or damaged during shipping, please contact our customer support team immediately at info@greenhato.net. We will work with the carrier to resolve the issue promptly.